Terms of Agreement

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1. Scope of Liability

• The Company will perform cleaning services with reasonable care and skill. However, the Company is not liable for any damage or loss caused by the Customer’s failure to follow instructions or due to pre-existing conditions at the service location.

2. Damage to Property

• The Company will take all reasonable precautions to avoid damage to property. In the event of accidental damage, the Company’s liability is limited to the cost of repair or replacement of the damaged item, subject to a maximum limit of [insert amount].

3. Exclusions

• The Company is not liable for:
  • Damage to fragile or high-value items unless previously agreed in writing.
  • Loss or damage caused by events beyond the Company’s control, including but not limited to natural disasters, acts of terrorism, or other force majeure events.
  • Any indirect or consequential loss or damage.

4. Insurance

• The Company maintains liability insurance to cover claims arising from its services. Details of the insurance policy can be provided upon request.
• The Customer is responsible for ensuring that their own insurance policies cover any potential risks associated with the cleaning services.

5. Customer Responsibilities

• The Customer must inform the Company of any specific cleaning requirements or potential hazards at the service location.
• The Customer must secure or remove valuable, fragile, or irreplaceable items before the commencement of cleaning services.

6. Claims Procedure

• Any claims for damage or loss must be reported to the Company within 24 hours of the service. The Company will investigate and respond to claims promptly.
• The Customer must provide evidence of the damage or loss, including photographs and receipts, if applicable.

7. Indemnity

• The Customer agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from the Customer’s breach of these terms and conditions or negligence.

8. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the state in which the service is provided.

9. Amendments

• The Company reserves the right to amend these terms and conditions at any time. Any changes will be communicated to the Customer in writing.

10. Contact Information

• For any questions or concerns regarding these terms and conditions, please contact us at Lightntheload4u@gmail.com

Privacy Policy for Lightntheload4u

Effective Date: 10-4-24

1. Introduction

• LightnTheLoad4u (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information when you use our services.
• Usage Data: We collect information about your interactions with our services, including the pages you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

• To Provide Services: We use your information to provide, maintain, and improve our cleaning and trash removal services.
• To Communicate: We may use your information to contact you with updates, promotional materials, and other information related to our services.
• To Process Payments: We use your payment information to process transactions and manage your account.

4. Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

• We use commercially reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we delete your personal information, under certain conditions.
• Objection: You have the right to object to our processing of your personal information, under certain conditions.

7. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track the activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Links to Other Sites

• Our services may contain links to other sites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

• Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

• We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

• If you have any questions about this Privacy Policy, please contact us at Lightntheload4u